Returns & Exchanges Policy
At Beautique Lebanon, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 14 days of receipt, provided they are unopened and in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer service team via WhatsApp or email with your order number and the reason for the return.
- 2.Quality Inspection
Ensure the beauty products are unused, sealed, and in the same condition as received to qualify for a refund or exchange.
- 3.Schedule a Pickup
Once approved, our courier partner will visit your location in Lebanon to collect the items at a scheduled time.
- 4.Receive Your Refund
After we receive and verify the products, your refund will be processed via store credit or the original payment method within 5-7 business days.